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Change Management Communication Templates – Versatile Communication

Survey Feedback Communication – Internal team

What
This is a communication template designed to report and analyze survey findings regarding an ongoing ERP system implementation. It highlights key areas of success and opportunities for improvement and also presents planned action steps for addressing the identified areas for improvement.

When
This template is employed approximately one to three weeks after survey results are compiled. It allows for a detailed review and analysis of feedback, ensuring thoughtful and well-planned responses.

Why
This communication template plays a critical role in the change management process. It promotes transparency, encourages continuous improvement, and fosters a culture of feedback. By outlining areas of success and those needing improvement, it facilitates a sense of shared responsibility.

How
To adapt this template to your specific project, insert your survey results in the feedback section, separating positive comments and areas for improvement. Detail the steps that the project team plans to take to address each area for improvement. The communication should be clearly and concisely presented, with a call to action encouraging continued engagement and feedback from the team.

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