Change Management Communication Templates – Kick Off, Pre Go-Live and Post Go-Live
Pre Go Live Communication – Internal
What
An informative communication that announces the upcoming Go Live of a new ERP system, recognizes team efforts, provides key dates, and outlines the post Go Live support plan.
When
Sent two weeks before the scheduled Go Live date, providing stakeholders with a crucial timeframe to prepare and adapt.
Why
To keep everyone informed about the project’s status, appreciate their contributions, provide them with important dates related to the Go Live process, and reassure them about the support available post Go Live.
How
The Project Manager sends a detailed email to all employees and managers. The communication includes important dates, expectations, and a call to action to stay focused, prepare for Go Live, and leverage available support afterward.
Note
Timely communication before the Go Live of a new system is critical to ensure stakeholders are aware and prepared for the transition. The tone should be appreciative and motivational, recognizing the team’s efforts and encouraging them towards the finish line. Providing clear support instructions post Go Live also helps to alleviate concerns about the upcoming change.
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