Change Management Communication Templates – Kick Off, Pre Go-Live and Post Go-Live
Kick off- All Staff
What
A concise communication package to inform and engage all staff members about the upcoming implementation of a new ERP system. This template can be adapted to fit the organization’s specific needs. It is essential to ensure that all leaders within the organization have been informed before disseminating this communication to the entire staff.
When
Send the communication approximately one month before the implementation start date, allowing sufficient lead time for staff members to prepare and understand the timeline.
Why
Ensure that staff members are well-informed about the impending ERP system implementation, address concerns, acknowledge potential challenges, and highlight benefits. Foster trust, engagement, and preparedness.
How
Utilize an email, Intranet announcement, and staff update meeting. The email should be clear, concise, and inclusive, covering the nature of the change, transition timeline, impact on roles, benefits, available resources, and minimized disruption. Adapt the attached guide for specific information. Personalize the email with sender details. Continuously engage staff and encourage open dialogue.
Note
Adapt the template to fit the organization’s context, terminology, and culture. Review and revise to align with goals and values. Seek feedback and maintain open communication for successful implementation and change management.
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